{"id":59442,"date":"2023-09-19T09:47:23","date_gmt":"2023-09-19T13:47:23","guid":{"rendered":"https:\/\/staging.reviewob.com\/?p=59442"},"modified":"2023-09-19T16:18:57","modified_gmt":"2023-09-19T20:18:57","slug":"best-buys-new-healthcare-venture","status":"publish","type":"post","link":"https:\/\/staging.reviewob.com\/best-buys-new-healthcare-venture\/","title":{"rendered":"Best Buy\u2019s New Healthcare Venture"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignright wp-image-44737\" src=\"https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-300x200.jpg\" alt=\"Portrait of happy senior man sitting at home with walking stock and smiling.Portrait of nice cheerful positive cheery stylish old man wearing checked shirt leaning on cane in white light modern interior studio room new house\" width=\"400\" height=\"267\" srcset=\"https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-300x200.jpg 300w, https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-1024x683.jpg 1024w, https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-768x512.jpg 768w, https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-1536x1024.jpg 1536w, https:\/\/staging.reviewob.com\/wp-content\/uploads\/2021\/07\/7-14-21-old-2048x1365.jpg 2048w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><em>New partnership between Best Buy Health &amp; Geisinger.<\/em><\/p>\n<p><strong>Sept. 20, 2023<\/strong><\/p>\n<p><a href=\"https:\/\/healthcare.bestbuy.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Best Buy<\/strong> <strong>Health<\/strong><\/a> and remote care provider <strong><a href=\"https:\/\/www.geisinger.org\/athome\" target=\"_blank\" rel=\"noopener\">Geisinger<\/a><\/strong> announced that they will expand their work together to bring a better level of care to more patients within the Geisinger network, according to <a href=\"https:\/\/corporate.bestbuy.com\/bby-health-geisinger-partner\/\" target=\"_blank\" rel=\"noopener\"><strong>a press release posted to Best Buy&#8217;s corporate site<\/strong><\/a>.<\/p>\n<p>Geisinger launched its <a href=\"https:\/\/www.prnewswire.com\/news-releases\/geisinger-launches-virtual-chronic-disease-monitoring-system-301298695.html\" target=\"_blank\" rel=\"noopener\"><strong>ConnectedCare365<\/strong><\/a> chronic care management platform in 2021 and has since enrolled more than 1,100 patients in remote patient monitoring programs for chronic conditions like congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), hypertension and diabetes.<\/p>\n<p>Patients enrolled in these programs receive devices\u2014including blood pressure cuffs, body weight scales, thermometers and glucose meters\u2014to monitor their health at home and transmit data back to their Geisinger care team through Best Buy Health\u2019s care at-home platform, <a href=\"https:\/\/www.currenthealth.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Current<\/strong><strong>Health<\/strong><\/a>.<\/p>\n<p>Beginning in July 2022, Best Buy Health and Geisinger began deploying specially trained Geek Squad Agents to deliver, install and activate these remote care management devices in a program that now involves 300 Geisinger patients.<\/p>\n<p>While in the home, Agents educate patients on the technology in their care plan, answer questions about the devices, explain how to use them properly and ensure they are transmitting data back to the patient\u2019s care team. Agents also remain on standby to help with troubleshooting as needed and to collect and process all devices once the patient is discharged from the program by their care team.<\/p>\n<p>The results of the program so far have shown:<\/p>\n<ul>\n<li>50% reduction in the time from admission into the chronic care at-home program to when device set up is completed and the Geisinger care team can begin monitoring the patient remotely. This is a reduction from an average of 96 hours to 48 hours.<\/li>\n<li>19%\u00a0 improvement in how well patients follow their care plans by wearing and using their remote technology equipment more consistently.<\/li>\n<li>18% reduction in technical issues reported.<\/li>\n<\/ul>\n<p>When needed, Geek Squad Agents were also able to replace devices in the home within 24 hours of being reported. Patients had overwhelmingly positive feedback, driving an NPS score of 89 when asked about their experience with Geek Squad visiting the home to get them set up on their chronic care at-home program.<\/p>\n<div class=\"st-callout hastitle lightblue right\" style=\"width:400px;\" >\n<h4 class=\"st-callout-title center\">Other Articles to Explore<\/h4>\n<div class=\"inside\"><a href=\"https:\/\/staging.reviewob.com\/new-research-findings-how-well-does-chatgpt-diagnose-emergency-room-patients\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">New Research Findings: How Well Does ChatGPT Diagnose Emergency Room Patients?<\/span><\/a><\/p>\n<p><a href=\"https:\/\/staging.reviewob.com\/5-key-features-patients-want-in-their-telemedicine-experience\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">5 Key Features Patients Want in Their Telemedicine Experience<\/span><\/a><\/p>\n<p><a href=\"https:\/\/staging.reviewob.com\/how-optimistic-are-ecps-about-current-business-prospects\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">How Optimistic Are ECPs About Current Business Prospects?<\/span><\/a><\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<p>Best Buy Health and Geisinger say they are looking to scale the way chronic disease can be managed at home. Together, they say they plan to design a comprehensive package of technology and services &#8220;to empower patients and support healthcare organizations as they operate their own chronic condition management programs.&#8221;<\/p>\n<p>\u201cThe results of our program show that when we combine what Best Buy is known for\u2014technology support and expertise\u2014with Geisinger\u2019s best-in-class care teams and network of clinics and hospitals, we can make a meaningful difference in the patient and caregiver experience,\u201d said Deborah Di Sanzo, president of Best Buy Health. \u201cGeisinger has been incredible in this work and we\u2019re very excited about our ability to scale these capabilities across the country to further Best Buy Health\u2019s goal to enable care at home for everyone.\u201d<\/p>\n<p>\u201cHealthcare is changing rapidly, and with those changes we are more focused than ever on moving care closer to our patients and members while simultaneously setting new standards for the quality of care they deserve,\u201d said Karen Murphy, executive vice president, chief innovation officer and founding director of the Steele Institute for Health Innovation at Geisinger. \u201cWorking with Best Buy Health has allowed us to redefine the care experience and drive positive change in how care is provided and received.\u201d<\/p>\n<p><a href=\"https:\/\/corporate.bestbuy.com\/bby-health-geisinger-partner\/\" target=\"_blank\" rel=\"noopener\"><strong>&gt;&gt;Click HERE to read more&gt;&gt;<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New partnership that could predict future of healthcare. <\/p>\n","protected":false},"author":64,"featured_media":44737,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[95],"tags":[9781,9782,7988,9765,9780,8176,9768,9770,9769,9766,9771,723,722,719,2953,9767,3895],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin 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